Showing posts with label Restaurant Marketing. Show all posts
Showing posts with label Restaurant Marketing. Show all posts

Wednesday, January 7, 2026

5 Surprising Reasons Your Food Bill in Malaysia is Higher Than You Think

Introduction: That "Ouch" Moment at the Cashier


hawker Stall Vs High End Restaurant

We’ve all been there. You enjoy a meal at your favorite mamak or local café, head to the cashier, and the final bill is just… more. More than last month, more than you expected. It's that familiar "ouch" moment that has become increasingly common across Malaysia. The easy answer is "inflation," a simple word for a complex problem. But the real story behind your rising food bill is far more intricate and surprising than a single economic term can capture.


While inflation is part of the picture, it doesn't explain the whole story. In a landscape where diners are reportedly "eating out less but eating better," every ringgit on your receipt is the culmination of a complex chain reaction involving government policy, hidden costs, intense market battles, and astute business strategies. This article breaks down five key factors, backed by research, that reveal the real story behind your receipt.

Saturday, December 13, 2025

F&B Insider Facts: The Truth Behind Buffet Sushi Malaysians Never Knew

Why Buffet Sushi Never Tastes Fresh — Insider Facts Malaysians Should Know


Malaysians love buffets, but one item consistently disappoints: sushi. The dry rice, mushy seaweed, and bland fish leave diners wondering why it can’t match restaurant-quality standards. The truth is simple — and knowing it can help you enjoy buffets much more.


The Insider Truth Behind Buffet Sushi


Sushi is extremely sensitive to time. Once made, its quality drops quickly.
But many buffets prepare sushi in huge batches hours before service to reduce staffing costs. With fewer chefs and thousands of pieces needed, pre-making is standard practice.

As a result, sushi sits for long periods, losing moisture and texture. Rice becomes stiff, seaweed turns soggy, and raw fish dulls — long before diners arrive.

Wednesday, December 10, 2025

Menu Psychology - The Menu Trick That Makes You Spend More (You’ve Been Played)

How Restaurant Menus Trick You Into Spending More — And How to Outsmart Them


Every time you open a restaurant menu, you are already being guided toward a specific choice. Menu psychology is a powerful tool in the F&B world, and one of its most effective tactics is the use of “decoy items.” These high-priced dishes are designed to influence your perception — not your appetite. Today, we break down how this trick works and how Malaysians can avoid getting played.


What Is a Decoy Item and Why Is It There?


A decoy item is a dish priced so high that most customers would never consider ordering it. But that’s exactly the point.
Its real purpose is to make everything around it look cheaper.

For example, if a menu lists a lobster dish at RM138, the RM48 grilled chicken suddenly feels “reasonable,” even if it’s actually overpriced. You aren’t choosing the best value — you’re choosing the option that feels like a bargain compared to the decoy.

Saturday, December 6, 2025

The Secret Psychology Behind Why Customers Choose Your Restaurant 🍽️

The Hidden Psychology Behind Why Malaysians Choose Your Restaurant



Running an F&B business in Malaysia today requires more than good food. In fact, customer behaviour studies show that diners make most of their decisions before they even taste a single bite. This invisible psychological process can determine whether your restaurant thrives—or struggles.


The Power of First Impressions


Malaysian customers often judge a restaurant within seconds. Visual cues such as cleanliness, lighting, and even the arrangement of tables can influence their decision to enter. A crowded restaurant creates instant credibility, while an empty one signals doubt. This effect is known as social proof, and it’s one of the strongest behavioural drivers in the food industry.

Friday, March 4, 2016

A Free Social Media Dashboard Tools To Schedule, Manage and Monitor All Your Facebook, Twiiter and LinkedIn Account


Social media platforms have been around for quite some time but with more and more small businesses using social media especially Facebook, Twitter and LinkedIn to market their company product and services; the need to schedule, manage and monitor this sites and accounts has dramatically increased.

You already know that social media is a very effective way for you and your business to generate new leads and fans to your page by engaging them with the right content and message to them.


We are always been searching for the right tools that makes reaching our social media goals possible  which can be very challenging and recently we found one of the best tools to save us time and have total control of all our facebook and social platform from a single software; in fact we also do not need to go to our facebook page to manage it all with the FREE software - XPERT SOCIAL.


I’m sure it will become an invaluable part of your business. We use this tools to help us finds relevant and engaging content, videos & news, all of which can be scheduled and posted with the click of a button. We can start to plan in advance of weeks or months ahead all our content and post it at the specific time to maximize your content reached. 


Using the software, we were able to save loads of time by having all our social media account and pages all in one place with the ability to schedule posts across multiple social platforms twitter and linkedin.


Best of all, we are able to start to measuring our social media performance by content i.e. which and type of content that brings the most clicks and engagement; which hashtags are performing, best time to post, best day to post; best social platform and more to help you get more traffic and generate new leads.

It’s amazing and it’s free; you can signup here and give it a try and start to relax just like us.

Sunday, October 4, 2015

Monkey Waiter Serving Customers in Japanese Restaurant

Would you mind being served by a monkey when you eat out at a restaurant. Now, in Japan, there is a restaurant called the Tavern Izakaya where you will be served by monkeys. Watch the video below from NTDTV news from Japan.


Comment below if you think this is a good idea.