The Shift to Social: Why More Malaysian Brands Are Turning to Shopee Affiliates to Drive Sales

Malaysian Brands At Shopee

As digital shoppers spend more time on content-rich platforms, brands are finding new ways to engage them where they already scroll, watch, and connect. Increasingly, what captures attention is not just ads, but relatable storytelling from creators whom audiences already trust. For Malaysian brands like Signature Market, Naelofar, Oxwhite, and Nanovet, this marks a clear shift from polished marketing to partnerships with everyday voices that feel real, credible, and personal.

This shift is not just anecdotal. Across Shopee, affiliate-led content has become a major driver of conversion. With tools like Shopee’s Affiliate Marketing Solution (AMS), Shopee Live, and Shopee Video, brands are transforming affiliate partnerships into scalable sales channels, fuelled by trust and powered by authentic content.

Signature Market: Letting Affiliates Take the Lead

For Signature Market, the evolution of online shopping behaviour has been impossible to ignore. The brand, which began with healthy snacks and now spans lifestyle products, aromatherapy, and ready-to-eat meals, once thrived on search-driven discovery. “In the early days, buyers searched directly for what they knew—chia seeds, overnight oats, our brand name. But now, with so many choices, they no longer want to sift through each product. They want someone they trust to tell them what’s worth buying,” said Adrian Choong Ho Ee, Senior Marketing Manager at Signature Market.

Recognising this shift, Signature Market leaned into Shopee’s affiliate ecosystem, leveraging content-led channels like Shopee Live and Shopee Video, where affiliates could share real stories and product experiences to prospective buyers. Instead of prescribing which products affiliates should promote, the brand flipped the script by letting them choose what best fits their content. A pet content creator might promote Signature Market’s premium pet snacks, a wellness coach could feature their overnight oats in recipes, and a skincare reviewer might highlight their personal care range.

“Affiliates know their audience best, and when affiliates share how our products fit into their real lives, it builds credibility in a way traditional ads simply can’t,” Adrian added. This affiliate-led model has helped Signature Market tap into new verticals without diluting its health-focused brand. Even better, the performance-based structure of AMS means the brand only pays when a sale is made. “It’s not just a low-risk model, it’s a smart one,” Adrian noted. “You only invest in what works. And when affiliates speak from personal experience, that content performs better than any ad.” Over the past three months, affiliate-driven sales have grown by 30%, reflecting stronger engagement and increased purchase confidence in Signature Market.

Naelofar: When Influence Meets Intentional Growth

Founded in 2014 by Malaysian celebrity and entrepreneur Neelofa, Naelofar has always understood that influence isn’t just about reach, it’s about trust, intention, and community. Built on a mission to provide stylish hijabs, apparel, bags, and accessories at accessible prices without compromising on quality, Naelofar continues to grow a vibrant modest fashion community. Its growth is a testament to the belief that meaningful impact doesn’t just come from visibility, but from voices that resonate.

Drawing from a career built on authentic audience connection, Neelofa brings a creator’s intuition to how the brand approaches affiliate marketing.This led Naelofar to actively embrace AMS. “AMS has been an incredibly valuable tool for us,” shared Nadia Norzuhdy, Head of Marketing at Naelofar. “It offers a user-friendly interface that makes it easy to set storewide commission rates. This allows affiliates to actively promote our SKUs without requiring heavy investment in social media marketing on our end.”

But Naelofar’s strategy goes beyond setup. The team curates high-quality visuals, runs evergreen campaigns, and sets commission rates above the standard to attract affiliates who truly reflect the brand. From styling reels to hijab tutorials, affiliates are encouraged to express the brand’s voice in ways that are personal and relevant to their own audiences.

The results speak for themselves. In the first half of 2025, a significant portion of Naelofar’s revenue on Shopee was driven by affiliate content, delivering an impressive 21x return on investment through AMS.

Oxwhite: Turning Loyal Customers Into Growth Engines

Oxwhite, known for its minimalist fashion and lifestyle basics, has always recognised the value of affiliate marketing particularly in how authentic, real-life testimonials help build trust with new customers. That belief was reinforced when a slow-moving item suddenly sold out overnight after being featured by an affiliate during a livestream. “It wasn’t even a major campaign,” said CK Chang, CEO of Oxwhite. “That’s when we saw just how powerfully affiliate content can convert especially when it comes from someone who genuinely uses and believes in our products.”

That moment marked a turning point. Oxwhite began shifting its strategy toward affiliates, especially those who were already customers. “Many of our affiliates have been with us since day one. They already wear our products. They’re not promoting; they’re sharing something they believe in.” With tools like Shopee Live, Shopee Video, and affiliate links, these genuine fans were able to share their experiences in ways that felt natural and compelling. This approach didn’t just drive immediate results. It created content, from product walkthroughs, styling tips, and everyday reviews, that stayed relevant and continued to convert sales over time.

To deepen this success, Oxwhite actively supports its affiliates by providing product samples for livestreams and leveraging AMS for key campaign periods. With Shopee AMS enabling real-time collaboration and recognition, the brand is fostering not just sales but a connected affiliate community. “We’re not just running campaigns—we’re building a community.”

This authentic relationship between brand and affiliate has proven powerful. In the past 3 months, Oxwhite’s affiliate campaigns have driven consistent improvements in product sell-through, even for previously underperforming products, with affiliate-driven sales now contributing nearly a quarter of total revenue. “Affiliate marketing gives us one of the best returns across all our channels,” CK shared. “And because it's content-led, it keeps working even after our campaign ends.”

Nanovet: Winning Pet Parents with Real Stories

Nanovet, a Malaysian brand specialising in pet health supplements and essential care products, knew from the start that trust would be their biggest challenge. For many pet owners, especially first-timer buyers, trying a new product that affects their pet’s wellbeing isn’t a decision taken lightly. “Pet parents are cautious about introducing new products to their pets,” said Simon Gan, Founder of Nanovet. “They want to hear from someone who’s used it successfully with their own pet. That’s what builds confidence.”

Through Shopee’s AMS, Nanovet found a way to scale word-of-mouth digitally. Partnering with pet influencers, they used Shopee Video and Shopee Live to share testimonials, explain benefits, and guide customers through important details like dosage, ingredients, and expected results. One affiliate’s personal story about using Nanovet’s salmon oil supplement led to a 40% spike in weekly sales, prompting the brand to double down on affiliate partnerships. “These aren’t just one-time boosts. They’re high-trust introductions that bring in long-term customers.”

Nanovet is now scaling its affiliate programme with structured bundles, educational content for affiliates, and deeper integration into Shopee Live. With AMS’s real-time dashboard, the brand can track performance and optimise every campaign, ensuring that each collaboration is both impactful and measurable.

Shopee’s Role in Fostering Affiliate and Brand Partnerships

Behind these brand successes is Shopee’s growing ecosystem for content-led commerce. Tools like the AMS, Shopee Live, and Shopee Video let brands scale affiliate partnerships through performance insights, flexible commissions, and content-native formats that drive conversion.

More than just a platform, Shopee is actively nurturing this ecosystem through initiatives like Shopee House—its flagship affiliate event happening this Saturday, 21 June, ahead of the 7.7 Mid Year Sale. Participating brands like Signature Market, Naelofar, Oxwhite, and Nanovet will join over 80 others to connect with more than 2,000 affiliates through live panels, content masterclasses, and brand matchups designed to turn trust into sales.

For these brands, investing in affiliate partnership readiness is already paying off. Affiliates now deliver not just reach, they drive relevance through honest reviews, live demos, and localised storytelling that build long-term loyalty. “This is more than just promotion,” said Tan Ming Kit, Head of Marketing at Shopee Malaysia. “It’s relationship-driven commerce, where affiliates help brands grow through authenticity and meaningful engagement. And we’re proud to support that journey from end to end.”

Catch the action live! See how creators and brands turn content into commerce this Saturday. Find out more at https://shopee.com.my/m/shopeehouse-midyearfestival

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